Privacy Policy

Last updated: July 23, 2026

AZ Home Services Group LLC (“Company,” “we,” “us,” or “our”) operates the website azhomeservices.group (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us for HVAC and emergency plumbers.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

  • Submit a contact or estimate request form (name, email address, phone number, service address, and description of your issue)
  • Call us directly
  • Leave a comment or review

Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This information is collected through standard web server logs and analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your service inquiries and schedule appointments
  • Provide HVemergency AC repair, installation, and plumbing services
  • Send you service confirmations, invoices, and follow-up communications
  • Improve our website and service offerings
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Cookies and Tracking Technologies

Our Site uses cookies — small text files placed on your device — to improve your browsing experience and analyse site traffic. You may disable cookies through your browser settings; however, some features of the Site may not function correctly without them.

We may use Google Analytics or similar services to understand how visitors use our Site. These services may collect information about your use of the Site and other websites. You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

4. How We Share Your Information

We may share your information with:

  • Service providers: Third-party vendors who assist us in operating our website, processing payments, or delivering services (e.g., WPForms, WP Engine). These providers are contractually obligated to keep your information confidential.
  • Legal requirements: We may disclose your information if required by law, court order, or government authority.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. Contact form submissions are retained for up to 24 months. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to certain legal exceptions.
  • Opt-out: Opt out of any marketing communications at any time by contacting us or using the unsubscribe link in any email.

To exercise any of these rights, please contact us at the details below.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, use, or disclosure. Our website is served over HTTPS with TLS encryption. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated “Last updated” date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

AZ Home Services Group LLC
16930 E Palisades Blvd, Suite 100
Fountain Hills, AZ 85268
Phone: (602) 806-7212
Website: azhomeservices.group